When to go to Urgent Care, ER, or Primary Care Physician

Primary Care Physician

If your condition is life threatening,
call 911 or go immediately to the
nearest emergency department.

If your concern is not a life-threatening emergency, first attempt to contact your physician’s office.

• Your physicians know you, your medication history, current health conditions, and what medication you take. 

• Speaking with your physician first may help you avoid a trip to Urgent Care or the hospital Emergency Department.

• A visit to our office typically costs much less then visits to either an Urgent Care or Emergency Department.

To view local offices near you, click below

Urgent Care

If your condition is life threatening,
call 911 or go immediately to the
nearest emergency department.

If your physician is not available and you need to be seen the same day for a minor illness or injury, Urgent Care clinic are an alternative that are generally less expensive that the Emergency Department. Urgent Care clinics can treat minor conditions, including, but not limited to: 

Cold & flu symptoms
Ear infections 
Sinus infections
Sore throat
Pink eye
Insect bites

Minor burns, cuts, and rashes
Poison ivy
Bladder infections 
Nausea, vomiting, or diarrhea
Breathing difficulties (such as mild to moderate asthma) 

Emergency Department

If your condition is life threatening,
call 911 or go immediately to the
nearest emergency department.

Sometimes there are situations where you need care immediately. If so, then you should go tot the Emergency Department. Some situations could include:

Severe difficulty breathing

• Severe chest pain or pressure 

• Rapid heartbeat that doesn’t slow down

Unexplained weakness or loss of feeling in a body part or inability to speak 

• Head injury with passing out, fainting, or confusion

• Loss of consciousness

How do I request a prescription refill?

You can request a prescription refill by logging into your MyChart account and requesting a refill on the Medications page, or you can call (951) 676-4193 to request a refill over the phone.